FlexPak logo — high-output pre-roll machines

Dedicated Customer Support

Customer Support

Please complete the support request form below if you're in need of assistance. A team member will reach out as soon as possible to help resolve any issues you're experiencing.

Lifetime Technical Support

Every FlexPak Max & Edge system is backed by direct technician support from our Oklahoma facility.

Common Support Topics

  • Plate alignment and format changeover
  • Vibration intensity tuning & compaction settings
  • Replacement parts & maintenance kits
  • Operator workflow & SOP best practices

Need Immediate Setup Walkthrough?

Schedule a 1-on-1 virtual video session with a FlexPak specialist.

Submit Support Request

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